Customer Support Tool
(True LivingTECH Intelligence)
Better serve and meet your customers' expections during their stay.
Run an efficient hospital operations for patients' satisfactions.
- Choose how pantients and their families can start engaging with you:
- use in-room tablet or
- scan QR code in the rooom from personal mobile phone
- Provide a patients platform for different services:
- hospital directory
- nurse care request
- housekeeping request
- in-room food ordering
- live entertainment & games
- contact doctors and nurses via text messaging or video call
- see health promotions and deal as well as available services from the hospital
- Support multiple languages
- Generate survey forms for patient feedback
- View reports and get insights into patients' interest and behaviors from their interaction with the platform (e.g. what services or promotions they view) to help you plan your resources efficiently.
- Reduce use of paper
- Update news, promotions, and offers in real time.
- Platform can be customized for each hospital with content, logo, and images.
- Reduce language barriers of staff with a platform that can assists pateints from many countries.
- Create marketing plan and offers for guests based on real data to increase revenue.
- Contactless solution via communication software to keep your staff and patients safe.
Type of business
Real estate and property development
& travel business