Customer Support Tool
(True LivingTECH Intelligence)
Better serve and meet your customers' expections during their stay.
Run an efficient hotel operations for guest satisfactions.
- Choose how guests can start engaging with you:
- use in-hotel tablet or
- scan QR code in the rooom from personal mobile phone
- Provide a guest platform for different services:
- hotel directory
- in-room service request
- housekeeping request
- contact hotel staff via text messaging or video call
- see hotel promotions and deals
- Support multiple languages
- Generate survey forms for guest feedback
- View reports and get insights into guests's interest and behaviors from their interaction with the platform (e.g. what services or promotions they view) to help you plan your resources efficiently.
- Reduce use of paper.
- Update all content, promotion, and offers in real time.
- Platform can be customized for each hotel with content, logo, and images.
- Add more advanced feature to give guests control over room enviornment such as air conditioning and lightning as well as switching TV channels from tablet.
- Reduce language barriers of staff with a platform that can assists guests from many countries.
- Create marketing plan and offers for guests based on real data to increase revenue.
- Contactless solution via communication software to keep your staff and guests safe.
Type of business
Real estate and property development
& travel business