Customer Intelligence

Digital market research solution with unparalleled reach and telco-based target selection that provides answers to your business questions

  • Understand purchasing power and behaviour of customers
  • Test brand awareness and interest in new product concepts
  • Nationally representative access to millions of potential respondents online
  • Fast data collection time upon survey launch
  • Select target respondents based on actual behaviour

Competitor Intelligence

Market insight solution that shows consumers’ digital behavior, engagement level, switching, etc. derived from web browsing and application usage

  • Discover performance versus competitors in the digital or telco space (app/web/calling)
  • Cross-reference change drivers with customer profiles to develop a smooth counter strategy
  • Understand your active users
  • Evaluate user churn and switching across applications and/or websites, knowing precisely to whom the lapsed users are going

Benefits

PRODUCTIVITY
  • Understand own market share and customer profiles
  • Know market trend and competitors movement
  • Identify right target audience and right timing for marketing communication
  • Test on brand awareness and interests in the new products
RETENTION
  • Understand customer’s purchasing power and behavior related to the products

Suitable business model

Suitable business model

Start Up & SME
SME & Enterprise

For more
Information

TrueBusiness Call Center 1239
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