AI Virtual Agent is an intelligent assistant platform to increase enterprise efficiency by Thai Speech Recognition experts and Thai Chatbot service dedicated to business customers. Therefore, customers can be confident that the accuracy of answering questions or providing services from the AI ​​Virtual Agent is quite high and supports Free Speech & Free text in conjunction with Natural Language Understanding. This is a natural communication or human language without the customer having to remember the keywords to be spoken for the AI Virtual Agent to understand, making it like talking to a Call Center staff, thus creating a good customer experience for customers.


  • Real-Time Speech Recongnition
  • Support Thai language which control the quality by True Voice's team
  • Support Omni Channel such as phone calls (IVR), Line chat, Facebook messenger, or Web Chat.
  • Support Multiple Platforms (Voice and Non-Voice)

Benefits

COST-SAVING
  • Easy to scalable
  • Drive digital customer self-services
PRODUCTIVITY
  • Support Omni Channel such as phone calls (IVR), Line chat, Facebook messenger, or Web Chat.
  • Available 24x7
Innovation
  • Digital brand Innovation and Customer Self-Service
Customer Satisfaction
  • Increase Customer Satisfaction
  • Reduce Abandon Call

Suitable business model

Suitable business model

Hospitality & Tourism
Financial & Banking
Transportation & Logistic
Retail & Marketplace
Food & Beverage
Automotive Industry
Hospital & Healthcare
Debt Collection & Call Center
Broker & Insurance
Government

For more
Information

TrueBusiness Call Center 1239
or